Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

Here are just a few that subscribers get access to:

  • Why would a B2B customer defect if they are saying they're satisfied?
  • If we have people with lots of experience in the industry, do we really need to conduct marketing research?
  • For targeting purposes, what if we can’t find any attributes that are common across our most profitable customers?
  • How can I tell what a customer's real agenda is and identify what type of buyer they really are?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?
  • What's the difference between sales enablement and sales effectiveness?
  • Why are the early signs of customer defection so difficult to spot?
  • What's the difference between a "defined" and "undefined" market?
  • When it comes to calculating customer profitability, how good is “good enough”? How accurate is accurate enough?
  • What's a "bounce-back" offer and when would I want to use one?

This question is just one of hundreds of educational resources you get access to as a Marketing Ops Journal subscriber.

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