Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What's a "bounce-back" offer and when would I want to use one?
  • When it comes to calculating customer profitability, how good is “good enough”? How accurate is accurate enough?
  • How do I know if my value messages are really "strategic"?
  • What are some typical things that can hurt lead generation?
  • When conducting research interviews, how many should we try to conduct?
  • Our research interviews were really informative. Do we really need to conduct a broader research survey now?
  • Should we be able to command a price premium for every value-gap we identify?
  • What are some good next steps to take once we've gleaned some solid insights about our competitive set?
  • If we spot a potential customer defection early enough, can we turn it around?
  • My company seems to love platitudes. How do I get others to focus on real messages?

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