Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What's the difference between a "defined" and "undefined" market?
  • Why are the early signs of customer defection so difficult to spot?
  • What's the difference between defection detection and customer retention?
  • Which is more important---marketing strategy or marketing tactics?
  • Our research interviews were really informative. Do we really need to conduct a broader research survey now?
  • What if our competitors are outperforming us on every value-driver that really matters?
  • By tightening-up our targeting criteria, aren't we shrinking our sales potential?
  • Our whitepapers aren't generating very many leads. Any suggestions?
  • What should I do with the leads that sales people disqualify?
  • How do I know if my value messages are really "strategic"?

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