Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What are some good next steps to take once we've gleaned some solid insights about our competitive set?
  • Our whitepapers aren't generating very many leads. Any suggestions?
  • Why are the early signs of customer defection so difficult to spot?
  • Should we be able to command a price premium for every value-gap we identify?
  • What is "acquisition ROI" and how is it different from "cost per lead"?
  • What if our whole analytics initiative is built around giving end-users the ability to slice-and-dice data for themselves?
  • When positioning ourselves vs. the competition, won’t prospects see us as negative and get turned off?
  • When it comes to calculating customer profitability, how good is “good enough”? How accurate is accurate enough?
  • Our research interviews were really informative. Do we really need to conduct a broader research survey now?
  • Why is customer retention so much more important in B2B than in B2C?

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