Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What do close rates have to do with lead generation?
  • Is it ever OK to use revenue as your primary financial measure?
  • Which is more important---marketing strategy or marketing tactics?
  • What can I do if I can’t really tell whether the customer is serious about needing the absolute lowest price?
  • Can modeling account potential help me with forecasting?
  • What are the different buyer types we might be negotiating with?
  • If we hire experienced reps, shouldn't they already know what to do?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?
  • What's the difference between defection detection and customer retention?
  • What's a good cost-per-lead? Are there any benchmarks?

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