Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • Once I understand the untapped potential in each account, what can I do with the information?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • Any ideas for teaching our salespeople how to deal with Procurement?
  • Why would a B2B customer defect if they are saying they're satisfied?
  • How can I tell if a customer is defecting early enough to do something about it?
  • What's a good cost-per-lead? Are there any benchmarks?
  • If we spot a potential customer defection early enough, can we turn it around?
  • How do I know if my value messages are really "strategic"?
  • What are some typical things that can hurt lead generation?
  • What's a "bounce-back" offer and when would I want to use one?

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