Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What's the difference between a "defined" and "undefined" market?
  • How do I know if my value messages are really "strategic"?
  • How can I tell if a customer is defecting early enough to do something about it?
  • What's a "bounce-back" offer and when would I want to use one?
  • Is speaking about loss avoidance really more powerful than highlighting upside gains?
  • Our whitepapers aren't generating very many leads. Any suggestions?
  • Why are the early signs of customer defection so difficult to spot?
  • By tightening-up our targeting criteria, aren't we shrinking our sales potential?
  • For targeting purposes, what if we can’t find any attributes that are common across our most profitable customers?
  • What's a good cost-per-lead? Are there any benchmarks?

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