Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • How do I know if my value messages are really "strategic"?
  • Our research interviews were really informative. Do we really need to conduct a broader research survey now?
  • What's the difference between defection detection and customer retention?
  • When it comes to calculating customer profitability, how good is “good enough”? How accurate is accurate enough?
  • Our whitepapers aren't generating very many leads. Any suggestions?
  • Should I share the results of our marketing research with the sales team?
  • Should we be able to command a price premium for every value-gap we identify?
  • What does a real marketing strategy actually look like?
  • Why would a B2B customer defect if they are saying they're satisfied?
  • What's the difference between lead generation and cultivation?

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