Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • Why are the early signs of customer defection so difficult to spot?
  • Should we being measuring revenue or profit contribution?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • Our research interviews were really informative. Do we really need to conduct a broader research survey now?
  • Why would a B2B customer defect if they are saying they're satisfied?
  • What is "acquisition ROI" and how is it different from "cost per lead"?
  • The prospect-targeting attributes we’ve identified are more like attitudes than attributes. Is that a problem?
  • Our competitors are offering a lower price. Why wouldn’t a customer just take their offer?
  • What's the difference between a "defined" and "undefined" market?
  • Why would a marketing team focus on profits? If the sales team is focused on revenues, wouldn't it be best to align with that?

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