Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What's the difference between a "defined" and "undefined" market?
  • What's the problem with using BANT for prospect qualification?
  • The prospect-targeting attributes we’ve identified are more like attitudes than attributes. Is that a problem?
  • When it comes to calculating customer profitability, how good is “good enough”? How accurate is accurate enough?
  • What do close rates have to do with lead generation?
  • Are marketing automation tools really all that? What can and can't they do, really?
  • When conducting research interviews, how many should we try to conduct?
  • Aren't people usually the root-causes behind most sales and marketing problems?
  • What's the difference between defection detection and customer retention?
  • By tightening-up our targeting criteria, aren't we shrinking our sales potential?

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