Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • Any tips for getting others in our company on-board with conducting more rigorous competitive analysis?
  • How does cycle time affect overall results? Aren’t the dollars the same no matter when you get them?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?
  • Why would a B2B customer defect if they are saying they're satisfied?
  • Which is more important---marketing strategy or marketing tactics?
  • What is "acquisition ROI" and how is it different from "cost per lead"?
  • Why are the early signs of customer defection so difficult to spot?
  • What if the root-causes are in an area that I don't have a lot of lot influence over?
  • Why is customer retention so much more important in B2B than in B2C?
  • Our whitepapers aren't generating very many leads. Any suggestions?

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