Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

Here are just a few that subscribers get access to:

  • How can I tell if a customer is defecting early enough to do something about it?
  • Why are the early signs of customer defection so difficult to spot?
  • When positioning ourselves vs. the competition, won’t prospects see us as negative and get turned off?
  • How do we know when to segment our data for analysis?
  • Since salespeople have an incentive, why would they disqualify valid leads?
  • By tightening-up our targeting criteria, aren't we shrinking our sales potential?
  • What is "acquisition ROI" and how is it different from "cost per lead"?
  • When it comes to calculating customer profitability, how good is “good enough”? How accurate is accurate enough?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • If we spot a potential customer defection early enough, can we turn it around?

This question is just one of hundreds of educational resources you get access to as a Marketing Ops Journal subscriber.

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